From Marta Bianchi
Residenza Olmi, Stair A, unit 4
Dog in the courtyard
Hi, the neighbor says I cannot keep my dog in the courtyard. What does the regulation actually say? Thanks, Marta
For property managers
Lia does the work of your office.
Email, WhatsApp, and calls become cases. Lia moves them forward. You approve what matters.
Pilot in progress
Lia is the operational system of the office.
- Not a switchboard.
- Not another Danea.
- 02
- offices already in the pilot
- €200
- per month, on one building
- No migration
- Danea and Domustudio stay
Closing one request means opening four programs.
The email arrives. You search the bylaws. You copy the appointment into the calendar. Then you open Danea and open the case by hand.
Email
over 40 a day
Documents
you search by hand
The calendar
you copy it in
Danea
you open the case after
In the middle, that’s you.
01 / 04 · workflowThe email
00%
From email to case.
Scroll to follow the work from request to close.Scroll — the story follows you. Tap a step to jump.
Lia · Office
Inbox
Around that case, the rest of the office.
Marta’s email is a case on Residenza Olmi. Vendors, bylaws, calendar, and the building file sit around it. You don’t open four programs again.
Cases
It sits with the rest of the day’s work.
The courtyard-dog case is on the board, with priority, status, and next step. You see what is new, what is urgent, and what can wait.
- Opened from the email, not typed in later
- Priority, status, and next step always visible
- Messages and documents stay on the timeline
Vendors
If it needs a technician, the contact is already there.
This time the bylaws were enough. If a tap leaks at Residenza Olmi, the building’s vendor is already on file: contacts, jobs, history.
- Vendors tied to the building and the type of job
- Response times and past work, ready to check
- Every job stays on the right case
Documents
The bylaws live on the building file.
Article 9 is not a PDF in a folder. It sits in Residenza Olmi’s file, with FAQs and contacts. Lia cites the source. It does not invent one.
- Search across documents, FAQs, and contacts
- Every reply names the article or file used
- Each building keeps its own documents
Calendar and building, on the same case.
You do not copy the appointment by hand. The Residenza Olmi file is not another folder. Everything comes back to the case.
Calendar
Site visits and jobs stay put.
Date, vendor, and building on the same appointment. No more copying from the message to the calendar.
Buildings
Residenza Olmi has a file, not a folder.
Units, documents, vendors, and open cases. When a request arrives, the building is already there.
She can close Marta’s email. Decisions wait for you.
Two requests, same building. One she finishes. The other she prepares and stops.
Closed#C8E41A2F
Dog in the courtyard
Residenza Olmi · Bylaw question
Next action
None
Closed by Lia after article 9.
- From
- Marta Bianchi
- Source
- Olmi bylaws, art. 9
Same rule on assemblies, leaks, and vendor contacts.
Waiting on the office#C8E41B04
Arrears in installments
Residenza Olmi · Money
Next action
Office decision
No message was sent.
- From
- Luigi Conti
- Why
- Money: Lia does not decide.
She also stops on resolutions, sales, and emergencies.
Every action remains verifiable: request, source used, case opened, and next step.
Keep the books. Lia does the rest.
Danea stays where it is: invoices, balances, filings. Lia takes email, WhatsApp, and cases. It is not a third product to pay for. It is the work you do by hand today.
Stays
The software you already have
- Invoices, balances, records: its job.
- It does not open email. It does not write on WhatsApp.
- Building documents usually live somewhere else.
We do not touch it. Lia runs in parallel.
Adds on
Lia
- Email and WhatsApp become cases.
- It reads the bylaws and replies with the source.
- You approve money and deeds. It moves the rest.
It does not rebuild the books. It does the work around them.
If someone says the data is in Copernico: it lives in Danea. Lia does not ask you for Copernico. It starts from the same building.
The books record what already happened. Lia moves what still has to happen.
Even when you are not in the office.
The day, the open cases, the appointments. If Residenza Olmi needs a signature, it is on the phone.
What happened today
What Lia did, and what is waiting on you.
Cases and priorities
Status, next step, and who needs to act.
Vendor appointments
Site visits and jobs on the right case.
Open Lia to approve, not to chase updates.
That case leaves a trail.The decisions stay yours.
Lia only uses what the office put on Residenza Olmi. Marta’s email keeps its trail: request, article, reply, close.
Verifiable case
Ms. Bianchi, Residenza OlmiToday, 10:41
Request
“What do the bylaws say about the dog in the courtyard?”
Source used
Olmi bylaws, art. 9
Action
Reply sent after approval, case closed
Closed by LiaSee the details
GDPR compliant
Roles and permissions
Every action has a trail
One real building. The work of every day.
€200/month · pilot price
We start from one real building, without touching Danea.
Lia works on real requests: email, WhatsApp, cases.
Two offices are already in. Priorities get decided together.
8 spots left
Directanswers.
What is Lia, in one sentence?
The operational system of the office: email, WhatsApp, and calls become cases, Lia moves them forward, you approve what matters.
Does it replace Danea or Domustudio?
No. You keep the books. Lia is not a third product to pay next to Danea: it takes email, WhatsApp, and cases, in parallel, on the same building.
Do residents have to talk to an AI?
No. They can write on WhatsApp, send an email, or use the phone. The phone is one door, not the product. Many people hang up on a voice agent. That is why Lia is not a switchboard.
What does it do alone, and what comes to me?
Alone: information, case status, bylaws, vendor, opening and moving the request. To you: money, deeds, ownership changes, emergencies. It prepares. It does not decide.
How long does it take to start?
We start from one building and the work of every day. We configure it with you. The pilot is 200 euros a month. 8 spots left.