Web platforms, voice agents and tools for internal work, connected to the software the company already uses and tested with the people who will use them.
Experience and collaborations
2i3T
Regione Piemonte
Intarget
NTT Data
Ensfero
Alteredu
Konica Minolta
Umana
CSI Piemonte
CVing
CTE Next
Uninform
ElevenLabs
Unione Industriali Torino
Accademia Previdenza
RelationalDigital
Politecnico di Torino
Università di Torino
Università BocconiSTARTING POINTAfter an online enquiry, the call centre needs to call the person back and gather information for the sales team.
WORK COMPLETEDThe agent makes the first call, collects initial details and hands the conversation to an operator.
STARTING POINTReconstructing customer information meant searching across colleagues, CRM and presentations.
WORK COMPLETEDThe Company Brain brings that information together so the team can find and update it.
STARTING POINTA group without a technical background wanted to understand where AI could help in their work.
WORK COMPLETEDFour days built around a fictional company, with exercises and application ideas tied to participants’ work.
STARTING POINTDecisions, rules and client agreements were scattered across chats, email and notes, and every AI assistant started from scratch.
WORK COMPLETEDAn internal platform collects this knowledge; people approve what becomes official and AI assistants consult it with defined permissions.
An application used every day, a connection between business systems, an agent that handles a specific task. We start with the work to be done and the information available, then define what to build.
Web platforms and internal applications to collect information, assign tasks and track progress. We connect them to existing tools so data can move between systems.
An agent can call back a contact, search documents or prepare an operation in a business system. We decide which actions it may take, which data it may read and when it must stop for human review.
Leaders need to know where AI can help, what data is needed and how to assess results. The programme starts with an AI literacy module; the other modules are chosen to fit the company. The complete three-module format runs for 52 hours and is taught by Raffaele Zarrelli. Fondirigenti routes can be assessed according to the company’s eligibility.
Modules, programme and FondirigentiYou manage the client and present the project under your brand. We handle development, from technical analysis and integrations to testing and handover documentation.
Your brand, not ours, appears on the project, the documents and the handover.
How white-label worksBefore estimating the work, we need to know who will use the software, what information they will have and which tools it must connect to.
We examine the current work and tools. We document what the software must do, what is out of scope and which data it needs.
We test the software with the people who will use it. We check integrations, frequent operations and what happens when data is missing or a request fails.
We document how the software and integrations work. We agree how to launch the system and what support is needed afterwards.
Yempik was founded and is led by Raffaele Zarrelli, with Simone Bova. The company is Yempik Ltd, registered at Companies House under number 16239387; we work with Italian businesses.
Yes. We look at the goal, software, data and constraints already in place, then assess what to continue, connect or redesign.
Yes. We can provide technical delivery under your brand, while your team remains the client’s commercial point of contact.
Yes. We cover AI literacy and applications across business functions. For leaders, we offer a modular programme: the complete three-module format runs for 52 hours, but companies do not need to start with the whole programme.
The context, the process you want to improve, who owns it today and the tools involved are enough to start. Documents or real examples help us ask better questions.
Which process do you want to improve? Have an idea for software, or a project already under way? Tell us about the context and tools involved.
Discuss your project