Projects.

Explore each project through its starting problem, the work we did and the decisions that shaped it.

Enquiry, first call, human handoff

Voice agent

Energy call centre

The problem: After an online enquiry, the team needed a first conversation that gathered sales context.
The work: We built the callback agent, including scripts, objection handling and handoff to an operator.
A key decision: Products and prices come from a defined source: the voice can explain the offer, but cannot invent it.

ContextBuilt for an energy call centre; the full account documents the workflow and available figures.

Projects and case studies | Yempik